Stepping onto a dog’s turf is a common occurrence for process servers. Do you know how to act in these potentially dangerous situations? Dogs bite when they feel threatened, challenged, or uncertain. Dogs are territorial, so most bites happen when protecting their food, puppies, or toys. Dogs are also known to bite when startled. The purpose of this article is to provide process servers with a guide for facing dogs on the job.
First, be methodical and evaluate every new property you are visiting. Some common signs of a dog are a well-worn yard or a BEWARE OF DOG sign. If you see a dog that appears good-natured, then slowly hold out your hand, fingers closed with your palm down. Permit the dog to move towards your hand and smell it. If it wants your affection, it will lower its head, perk its ears, or approach you. If feasible, pat the dog on the top of the head or along the back. Avoid touching the belly, ears, feet, or tail. Even if you are uneasy, refrain from smiling! It will not put the dog at ease. A dog who does not know you may take smiling as a sign of aggression because you are baring your teeth.
If a dog is growling or barking, DO NOT attempt to outrun the dog to finish your serve. The dog will follow you and most likely win the race. The best thing to do is back away slowly while still facing the beast. Avoid looking the dog in the eye because direct eye contact is often mistaken for a challenge. Do not attempt to pet an aggressive dog. It could jump up and bite you. If a dog attack is inescapable, then use dog repellent spray. I suggest always having dog spray on hand. Spray the repellent directly into the eyes, mouth, and nose of an attacking dog. Most spray repellants are effective as far as ten feet.
If attacked by a dog and the bite is severe, call 911. Otherwise, wash the wound thoroughly with soapy water. Call a medical professional immediately if the bite wound is painful or looks infected. When possible, ask the owner about the rabies vaccination status of the dog that bit you. Lastly, report the bite to your local authorities and animal control.
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