Industry Depth
Decades spent solving the day-to-day challenges of legal-support companies.
Software built for the work behind the legal system
Built With the Industry, Not Around It
For more than three decades, Tristar has developed purpose-built software for the companies that move cases, documents and critical legal work forward.
Industry ProvenTrusted by three of the nation’s largest attorney-service companies
Owner LedProduct decisions grounded in real client and operational experience
Coast to CoastCalifornia AB 747 and New York City DCA-ready workflows
Built to EvolveWindows, web, mobile, cloud and REST API connectivity
Our story
We Solve Operational Problems We Understand
Tristar is a software development company focused on legal-support operations. Our products help attorney-service businesses manage process service, court filing, records retrieval, investigations, messenger work, billing and client communication.
Dennis Chaples joined Tristar in 2002 and became owner in 2013. Under his leadership, the company has continued modernizing the programs its clients depend on—without losing the workflow knowledge built over decades.
- Purpose-built products instead of generic case-management software
- Longstanding relationships with companies of many sizes
- Direct access to people who understand the products and the industry
- Practical modernization that protects proven business workflows
Why Tristar
Software Is Only Part of the Relationship
Our value comes from pairing capable technology with people who understand the work, the pressure and the details behind it.
Continuous Modernization
We keep proven workflows while advancing the technology beneath them.
Flexible Integration
REST APIs, SFTP/FTP delivery, custom exports, document naming and purpose-built workflows connect Tristar to the systems your clients already use.
Responsive Partnership
Implementation, training, support and custom development from an experienced team.
A platform that keeps moving
From Alpha Micro to Connected Legal Operations
Tristar has repeatedly rebuilt and extended its products as the industry—and the technology—changed.
From Freelance to Industry Focus
Tristar opened its doors in 1978 as a freelance software company. In 1986, the company shifted its focus to the attorney-service industry and the specialized workflows behind it.
WinServe & WinCopy
WinServe and WinCopy take shape around the turn of the century, bringing Tristar’s attorney-service workflows to Windows and later expanding into client-facing web access and hosted delivery.
Mobile & eFiling
Tristar continues to evolve alongside the industry, launching smartphone field tools and expanding integrated California eFiling across supported courts.
One Connected Platform
WinServe, WinCopy, client portals, mobile evidence, eFiling, cloud infrastructure and custom integrations now work together as one connected platform for modern legal operations.
The people behind the platform
Specialists Who Know the Technology and the Work
Tristar’s development and client teams bring distinct expertise to the same platform, keeping product decisions, implementation and support closely connected.
Leadership
Owner-Led Product Strategy
Company direction stays close to the clients, products and operational challenges Tristar serves.
Leads product strategy, development priorities and client relationships, setting the direction for Tristar’s platform and raising the standard for legal-support technology.
Development
Architecture Across the Platform
Three developers lead the core case-management platform, eFiling architecture, and Tristar’s web, API and applied-AI work.
Builds Tristar’s web experiences and REST API capabilities, and develops practical AI-driven tools for client and internal workflows.
Architects Tristar’s integrated eFiling platform, court connections and the workflows that carry filings from intake through completion.
Guides the architecture and continued modernization of Tristar’s core case-management products and operational workflows.
Support, quality & delivery
Experience From Onboarding Through Production
Support, project management, sales and quality assurance stay connected to product development and client outcomes.
Leads client support and works closely with Doug on quality assurance, releases, deployments and issue resolution for the core platform.
Connects sales with web-platform quality assurance, builds automated testing scripts and helps ensure releases meet client expectations.
Coordinates client support, project planning, onboarding and delivery, keeping internal teams and customers aligned.
Customer outreach & business operations
Clear Communication Beyond the Product
Customer communication, marketing and billing help keep Tristar’s client relationships informed, responsive and organized.
Manages customer outreach, marketing and billing communication, helping clients stay informed, connected and supported.
National reach. Regional detail.
Built for the Requirements That Shape the Work
Tristar connects nationwide legal-support operations while addressing state and local requirements where the details matter.
California Operations
Integrated court filing and AB 747-ready field evidence help California teams keep compliance inside the operational workflow.
Nationwide Operations
Proof/Affidavit generation, New York City DCA-ready recordkeeping and configurable workflows support work across jurisdictions.
Let’s Build a More Efficient Operation
See how Tristar can connect your office, field teams, clients and partners.